social media brand management

How Do Your Potential Customers Use Twitter?

August 16, 2011



Thanks to @ALSaucyHorse for finding this infographic from the Touch Agency – it lays out plenty of interesting facts and figures about how your customers and clients use Twitter. (Click for larger) A few quick facts to pull out 75% of users are more likely to purchase from a brand they follow. Twitter can drive up [...]

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How are you going to use Twitter today? Twitter advice & tips

July 26, 2011



Twitter Tips   It’s a new day. You open your Twitter account and there the little box is, just begging to be filled.  ”Compose New Tweet”. “What’s happening?” What is happening? Or look at it another way – what would you like to happen? We’ve talked before how Twitter users respond to attempts to shape the [...]

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How do you use LinkedIn?

July 11, 2011



Lab42 recently commissioned a survey of 500 users of LinkedIn in the USA to see how they used the site. They published the results in this interesting infographic.   90% of responders think that the site is useful as it helps them to connect to individuals in their industry as possible clients.  If you are [...]

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Forget Social Media – let’s start off with the Social!

May 27, 2011



Tweet Everyone loves positive feedback. What happens though when the negative creeps in?  How companies deal with it in a time when a complaint can whizz around the world (The Look At It, Richard In-Flight Meal Letter or United Breaks Guitars YouTube video are two high profile examples) can be the making of their Social [...]

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